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You need to have a Zag Bank account before you can download the Zag mobile app. To open an account, click here.

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About Us

Hello, we’re Zag Bank. And like our name suggests, we prefer to do things a little differently. We believe that Canadians don’t just need a new bank, they need a new way to bank.  One that is simple, convenient, and puts people first. Imagine a bank that wants to grow with their clients. You’ll find us here, at ZagBank.ca, where you can open a Zag Bank Account online in minutes and do all of your banking with a few clicks. 

You can also bank anywhere with the Zag mobile app. Available for iOS and Android, the Zag Bank app makes it easy for you to check your balance without having to log in, and you can transfer funds at the touch of a button. You can also easily deposit a cheque just by snapping a photo of it with your mobile device.

We know you have lots going on, and sometimes banking isn’t always a top priority. That’s why you’ll receive timely notifications to keep you in control and up-to-date with your finances. And if you have a question that needs an answer, try the “FAQ” Knowledge Centre on our website, or connect with our support agents using online chat or by calling our contact centre. 

Zag Bank was originally founded in 2003 as Bank West, a federally regulated bank and was acquired in 2011 by Desjardins Group. In 2014, Desjardins Group relaunched Bank West as Zag Bank. Desjardins Group is the leading cooperative financial group in Canada and the fifth largest cooperative financial group in the world.

And this is just the beginning. Our products and services will continue to evolve based on the feedback we gather from you. There is another way.


  • Zag Bank Advantage

    Being a direct bank means lower operating costs, which help us offer you competitive rates and accounts without any unnecessary fees.


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  • Desjardins Group

    We are backed by the financial stability of Desjardins Group, ranked by Bloomberg in 2014 as the strongest financial institution in North America and the second strongest in the world.


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  • Canada Deposit Insurance Corporation

    Zag Bank is a member of the Canada Deposit Insurance Corporation (CDIC), which means your deposits are secure.


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  • How You Shape Zag Bank

    As a Zag Bank client, you can help shape what we do today and what we will offer tomorrow.


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  • Support

    While we offer all the tools you need to help yourself, we’re always here if you need us. Search our FAQ knowledge centre to get the answers you need or get in touch with us.


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