About Us

We’d like to be your bank for a very long time. So, it’s important that we get to know each other. You should know who we are and what we stand for.

We’re here to stay.

Zag Bank is a part of the Desjardins Group, the leading cooperative financial group in Canada and the sixth largest cooperative financial group in the world. That has always provided us with the stability and resources we need to offer Canadians a new way to bank today and in the future.
We started serving clients as Bank West in 2003 and changed our name to Zag Bank in 2014 to reflect our commitment to doing things differently.

You’ll find no branches because we have chosen to offer all of our services online. This allows us to offer our clients better interest rates and no fees on accounts. 

The future of banking is about convenient access to your accounts from anywhere on any device, exceptional value and 24/7 help and support. In other words, the future looks a lot like Zag Bank.

  • Another way to bank

    We reached out to Canadians on banking. And we heard clearly – “we don’t need another bank, we need another way to bank”. So like our name suggests, we prefer to do things a little differently.

  • Desjardins Group

    Being a part of the Desjardins Group means that we have access to the wisdom, leadership and experience that has made it such a success for so many years.

  • Canada Deposit Insurance Corporation (CDIC)

    Zag Bank is a member of the Canada Deposit Insurance Corporation (CDIC), which means that you are covered by CDIC's deposit insurance.

We’re Here to Help 24/7

Convenient and transparent client service is just one more way Zag makes saving easy. There are plenty of ways for you to get in touch with us and get answers to your questions.