Zag Bank is winding down operations

Rest assured, your deposits are 100% safe. Find out more here

How You Can Reach Us

Our main contact information is available on the Contact Us page.

Sometimes it’s still necessary to send us mail, such as sending us documents or cheques.

To send us mail including documents, such as a completed T2033 or TFSA transfer form, please mail to:

Zag Bank
120-6807, Railway Street SE
Calgary AB  T2H 2V6

To send us a cheque for your first deposit, please mail to the appropriate address below, based on the province you live in.  This helps to reduce the processing time of your cheque.

For residents of British Columbia, Alberta, Saskatchewan and Manitoba:

Zag Bank
c/o C96910C
P.O. Box 9691, Stn. M
Calgary AB  T2P 0E9

For residents of Ontario, Newfoundland and Labrador, New Brunswick, Nova Scotia and Prince Edward Island:

Zag Bank               
P.O. Box 56261, Stn. A
Toronto ON  M5W 4L1

Once your account is activated, you can use the SnapCheque feature on our mobile app to quickly deposit a cheque.

Our Toronto office is located at:

1950-11 King Street West
Toronto ON  M5H 4C7

Our fax number is 1-877-252-2244.

For all loan inquiries, please fax 1-800-835-5112.

Our email address is You may also use our email form on our Contact us page.

Please do not include personal or confidential information in regular email as regular unencrypted email is not secure.

1-844-Zag-Bank (1-844-924-2265).

Call us anytime, any day. We're here to help.

The phone number for Zag Loans is 1-844-Zag-Loan (1-844-924-5626).

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