We want to make no-fee, hassle-free banking available to every Canadian so we are devoted to the highest level of easy-to-use accessibility technology. Our website has been designed to conform to the level AA of the Web Content Accessibility Guidelines (WCAG) 2.0 of the World Wide Web Consortium's (W3C) guidelines. Our developers follow these guidelines as closely as possible to make our web content accessible for people with disabilities and our website more user friendly for all people. While our site was created to be usable ‘as is’, you can get an even more accessible experience by customizing your computer to suit your needs.

Here’s how…

1. Keep your browser updated

We recommend you keep your browsers up-to-date. Newer browsers tend to provide more display options to make content accessible and may work better with assistive technologies. Learn more about which browsers we support.

2. Make your desktop speak aloud

Software is available that offers more advanced screen-reading capabilities.

Free software for Microsoft Windows users:

Free software for Mac users:

  • VoiceOver, which is an integral component of the OS X operating system.

3. Increase accessibility from your mobile device

Please visit or to optimize accessibility from your mobile.